Aim: The aim of this study was to determine maternal satisfaction at normal and cesarean birth before their discharge from the hospital.
Method: Study was conducted in between December 2012- April 2013 at the Obstetrics and Gynecology Department of the Van Region and Research Hospital. Descriptive cross-sectional study was used. The sample included 300 normal birth and 300 cesarean, for a total of 600 healthy postpartum women. To gather the information, a brochure that contained demographics of women and questions on information regarding pregnancy and birth was used. In addition, The Scale for Measuring Maternal Satisfaction at Normal and Cesarean Birth was also used to gather the information. After giving informed consent, the scale was performed in between 18 to 24 hours for normal birth, between 24 to 72 hours for a cesarean birth before women’s discharge.
Results: The results showed using the cut-off point of the scale, that 100% of normal birth and 95% of cesarean birth postpartum were not satisfi ed with care and services of giving birth. Mothers who had normal birth were found signifi cantly higher satisfaction according to cesarean birth that meet the baby (p: ,000). and postpartum care (p: ,000). Mothers who had cesarean birth were found signifi cantly higher satisfaction according to normal birth that participation and decision making and information (p: ,000) and hospital facilities (p: ,000).
Conclusion: The results of the study showed that the satisfactions of mothers were generally low for normal and cesarean births. The satisfaction of mother’s that give normal births should be increased where Turkey has high cesarean birth rates.